Associate Engineer: Trade Ops Production Support

Publicis Sapient; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Wellness program

Learning opportunities

Flexible work options

Job summary

Publicis Sapient in Boston, MA is seeking an Associate Engineer to provide production support for Trade Operations applications. You will investigate issues, coordinate incident responses, and work with developers, vendors, and custodians to keep systems stable.

The role emphasizes learning the end-to-end trade lifecycle, applying problem-solving, and exploring AI-enabled tools to improve efficiency. A collaborative, customer-focused mindset is essential.

Qualifications

• Strong Java and SQL skills.
• Understanding of application support, debugging, and problem-solving techniques.
• Knowledge of AI-enabled engineering tools and practices.
• Excellent analytical and troubleshooting abilities.
• Strong verbal and written communication skills.

Responsibilities

• Provide production support for Trade Operations technology applications.
• Investigate, troubleshoot, and resolve application and data issues.
• Perform root cause analysis and coordinate issue resolution across teams.
• Work closely with business users, developers, vendors, and custodians.
• Act as the primary coordinator during production incidents.

Skills

Java

SQL

Application support

AI tools

Analytical

Communication

Tools

AWS

Job description

Publicis Sapient in Boston, MA is seeking an Associate Engineer to provide production support for Trade Operations applications. You will investigate issues, coordinate incident responses, and work with developers, vendors, and custodians to keep systems stable.

The role emphasizes learning the end-to-end trade lifecycle, applying problem-solving, and exploring AI-enabled tools to improve efficiency. A collaborative, customer-focused mindset is essential.