Trade Ops Engineer - Java/SQL, Production Support

Socket.dev; Boston (MA); On-site; USD 80,000 - 100,000; Full time

Job summary

Publicis Sapient seeks a Production Support Specialist for Trade Operations applications in Boston. You will troubleshoot issues, manage data problems, and coordinate during production incidents across teams to ensure stability of the end-to-end trade lifecycle.

Collaboration with business users, developers, vendors, and custodians is central, with opportunities to apply AI and automation to improve processes and drive efficiency.

Qualifications

• Strong Java and SQL skills.
• Understanding of application support, debugging, and problem-solving techniques.
• Knowledge of AI-enabled engineering tools and practices.
• Excellent analytical and troubleshooting abilities.
• Strong verbal and written communication skills.

Responsibilities

• Provide production support for Trade Operations technology applications.
• Investigate, troubleshoot, and resolve application and data issues.
• Perform root cause analysis and coordinate issue resolution across teams.
• Work closely with business users, developers, vendors, and custodians.
• Act as the primary coordinator during production incidents.
• Identify opportunities to leverage AI and automation to improve support processes and operational efficiency.

Skills

Java

SQL

Application support

Debugging

Problem solving

AI tools

Analytical thinking

Communication

Tools

AWS

JavaScript

React

Job description

Publicis Sapient seeks a Production Support Specialist for Trade Operations applications in Boston. You will troubleshoot issues, manage data problems, and coordinate during production incidents across teams to ensure stability of the end-to-end trade lifecycle.

Collaboration with business users, developers, vendors, and custodians is central, with opportunities to apply AI and automation to improve processes and drive efficiency.