Associate Director, Undergraduate Retention & Success

Indiana University Bloomington; Bloomington (IN); On-site; USD 57,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance for IU courses

Generous paid time off and holidays

Retirement plan with IU contributions

Employee assistance program (EAP)

Job summary

Indiana University Bloomington seeks an Associate Director of Undergraduate Retention and Student Success within the College of Arts and Sciences. The role oversees interventions, retention strategies, and student support across ~14,000 undergraduates in multiple schools.

You will lead training, outreach, and policy applications to improve graduation rates. The position requires a Bachelor's degree (Master's preferred), 5 years in relevant higher-Ed roles, and strong communication and

Qualifications

• Bachelor's degree required in business, public policy, or related field.
• Master's degree preferred in liberal arts discipline.
• Minimum 5 years in enrollment management, admissions, student services, higher education, or related field.
• Experience in advising, teaching, and/or administrative role in a university setting preferred (including at least 1 year of teaching at the post-secondary level).

Responsibilities

• Provides primary intervention to students who have encountered academic difficulty.
• Applies knowledge of retention strategies and helps students develop study decisions.
• Conducts outreach to students based on faculty feedback and campus initiatives.
• Counsels students about liberal arts education and degree pathways.
• Connects students to College and campus resources for success and persistence.
• Leads on issues related to Fresh Start policy and Sequential Second Degrees.
• Develops programs to enhance retention and graduation rates.
• Collaborates with advisors and offices to support student success.

Skills

Communication skills

Professionalism

Time management

Accuracy

Judgment and discretion

Interpersonal skills

Multi-tasking

Education

Bachelor's degree in business, public policy, or related field

Master's degree in liberal arts discipline

Job description

Indiana University Bloomington seeks an Associate Director of Undergraduate Retention and Student Success within the College of Arts and Sciences. The role oversees interventions, retention strategies, and student support across ~14,000 undergraduates in multiple schools.

You will lead training, outreach, and policy applications to improve graduation rates. The position requires a Bachelor's degree (Master's preferred), 5 years in relevant higher-Ed roles, and strong communication and