Associate Director, Platform Solutions — Contract

Adelphi Group; Jersey City (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

Omni is seeking an Associate Director to own one or more complex client engagements from discovery through adoption. You will lead workshops, define solutions, manage Value Scorecards, and orchestrate configuration, data setup, SIT, and UAT alongside Product, Support, and Operations.

This is a 6 month contract opportunity. The position requires leading discovery, translating it into designs and implementation plans, and ensuring successful delivery in a fast-paced, client-facing environment.

Qualifications

• 8–12 years in Platform Solutions, marketing operations, or martech/advertising platform implementation.
• Strong understanding of campaign launch processes and associated platforms.
• Proven success leading cross-functional delivery and change; excellent communication and relationship-building.
• Comfortable with intermediate product configuration and data dependencies; solid SIT/UAT experience.
• Organized, analytical, and adaptable in rapidly changing environments.

Responsibilities

• Lead discovery workshops: map pain points, requirements, and success criteria; capture lessons from prior deployments.
• Translate discovery into solution designs and implementation plans; define roles/RACI and cross-functional workflows.
• Maintain and enhance the client Value Scorecard: baseline, targets, tracking, and reporting of realized value.
• Drive account-specific configuration, data management readiness, and SIT; prepare clients for UAT and support execution.
• Provide tier-2 functional/user support; create enablement collateral with L&D and provide feedback from product demos/training.
• Identify and document product gaps; partner with Product to prioritize improvements.
• Manage plans, RAID logs, resource allocation, and stakeholder communications across workstreams.

Skills

Platform Solutions experience

Marketing operations

Martech/Advertising platform impl.

Cross-functional delivery

Communication skills

Job description

Omni is seeking an Associate Director to own one or more complex client engagements from discovery through adoption. You will lead workshops, define solutions, manage Value Scorecards, and orchestrate configuration, data setup, SIT, and UAT alongside Product, Support, and Operations.

This is a 6 month contract opportunity. The position requires leading discovery, translating it into designs and implementation plans, and ensuring successful delivery in a fast-paced, client-facing environment.