Associate Director, Platform Solutions, Activations/Operations

Adelphi Group; Jersey City (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

Omni is seeking an Associate Director to own one or more complex client engagements from discovery through adoption. You will lead workshops, define solutions, manage Value Scorecards, and orchestrate configuration, data setup, SIT, and UAT alongside Product, Support, and Operations.

This is a 6 month contract opportunity. The position requires leading discovery, translating it into designs and implementation plans, and ensuring successful delivery in a fast-paced, client-facing environment.

Qualifications

• 8–12 years in Platform Solutions, marketing operations, or martech/advertising platform implementation.
• Strong understanding of campaign launch processes and associated platforms.
• Proven success leading cross-functional delivery and change; excellent communication and relationship-building.
• Comfortable with intermediate product configuration and data dependencies; solid SIT/UAT experience.
• Organized, analytical, and adaptable in rapidly changing environments.

Responsibilities

• Lead discovery workshops: map pain points, requirements, and success criteria; capture lessons from prior deployments.
• Translate discovery into solution designs and implementation plans; define roles/RACI and cross-functional workflows.
• Maintain and enhance the client Value Scorecard: baseline, targets, tracking, and reporting of realized value.
• Drive account-specific configuration, data management readiness, and SIT; prepare clients for UAT and support execution.
• Provide tier-2 functional/user support; create enablement collateral with L&D and provide feedback from product demos/training.
• Identify and document product gaps; partner with Product to prioritize improvements.
• Manage plans, RAID logs, resource allocation, and stakeholder communications across workstreams.

Skills

Platform Solutions experience

Marketing operations

Martech/Advertising platform impl.

Cross-functional delivery

Communication skills

Job description

Agency

Omni

Job Function

Non Standard Job Profiles

Job Subfunction

Contingent

Job Description

AboutUs

Omni is our industry-leading, AI-powered Intelligence Platform. By uniting data, creativity and technology across our workflows and capabilities, we can deliver more, better, and faster than ever before.Built on the world's largest data layer, we enable agencies to create next-generation marketing and sales plans with unparalleled intelligence. With global teams across the Americas, Europe, and APAC, we offer meaningful work, growth opportunities, and the support to excel.

The Opportunity

As an Associate Director,you'llown one or more complex client engagements from discovery through adoption.You'lllead workshops, define solutions, manage Value Scorecards, and orchestrate configuration, data setup, SIT, and UAT alongside Product, Support, and Operations.

This is a 6 month contract opportunity.

Whatyou'lldo

• Lead discovery workshops: map pain points, requirements, and success criteria; capture lessons from prior deployments.
• Translate discovery into solution designs and implementation plans; define roles/RACI and cross-functional workflows.
• Maintainand enhancethe client Value Scorecard: baseline, targets, tracking, and reporting of realized value.
• Drive account-specific configuration, data management readiness, and SIT; prepare clients for UAT and support execution.
• Provide tier-2 functional/user support; create enablement collateral with L&D and provide feedback from product demos/training.
• Identifyand document product gaps; partner with Product to prioritize improvements.
• Manage plans, RAID logs, resource allocation, and stakeholder communications across workstreams.

Whatyou'llbring

• 8-12 years inPlatform Solutions, marketing operations, ormartech/advertising platform implementation.
• Strong understanding of campaign launch processes and associated platforms.
• Proven success leading cross-functional delivery and change; excellent communication and relationship-building.
• Comfortable with intermediate product configuration and data dependencies; solid SIT/UAT experience.
• Organized, analytical, and adaptable in rapidly changing environments.

$65 - $80 USD/Hour

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us- we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.