Engagement Manager, Professional Services — Orchestrate Delivery

Omni; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) Plan

Unlimited PTO

Job summary

Omni is seeking an Engagement Manager to run delivery operations for our Professional Services team in San Francisco. You will be the operational backbone behind PS engagements — scoping, staffing, tracking, and delivering in partnership with Managing Architects, subcontractors, and Sales to ensure world-class client outcomes.

You’ll report to the Regional Director of Professional Services and act as a critical link between Sales, customers, and our partner network, driving process hygiene and

Qualifications

• 3+ years in consulting, SaaS, data or relevant domains.
• Track record of exceeding performance objectives as an individual contributor or manager.
• Excellent cross-functional collaborator, especially with sales teams.
• Builder mentality in evolving process structures.
• Clear, direct communicator who gives feedback early and often.

Responsibilities

• Own process and hygiene across the full engagement lifecycle—from scoping to Salesforce tracking to subcontract completion.
• Serve as the primary relationship owner for subcontracting partners in your region, coordinating capacity and assignments.
• Deliver engagement support on customer projects from project management to requirements gathering and escalation.
• Support the pre-sales process by maintaining PS presale collateral and advising on positioning and scoping.
• Drive operational improvements through structured initiatives to reduce overhead and deliver tangible impact.
• Bring structure and clarity to ambiguous problems and drive them independently to completion.

Skills

Cross-functional collaboration

Project management

Sales collaboration

Communication

Process improvement

Consulting knowledge

Tools

Salesforce

dbt

Snowflake

Job description

Omni is seeking an Engagement Manager to run delivery operations for our Professional Services team in San Francisco. You will be the operational backbone behind PS engagements — scoping, staffing, tracking, and delivering in partnership with Managing Architects, subcontractors, and Sales to ensure world-class client outcomes.

You’ll report to the Regional Director of Professional Services and act as a critical link between Sales, customers, and our partner network, driving process hygiene and