Associate Director, Course Support & Tutoring Programs

University of North Carolina - Charlotte; Charlotte (NC); On-site; USD 61,000 - 75,000; Full time

Job summary

The University of North Carolina - Charlotte is seeking an Associate Director for Course Support Services within the University Center for Academic Excellence. This role leads tutoring and Peer-Assisted Learning, and supervises two assistant directors, 4 graduate assistants, 90 tutors, and 45 PAL Leaders.

The Associate Director will manage the operational budget, work with faculty and campus leaders, align study models with learning objectives, and represent the center at campus events such as

Qualifications

• Master's degree in Higher Education Administration, Educational Leadership, Counseling, or related field.
• At least three years of progressive administrative and leadership experience in university learning centers or academic support.
• Preferred 5+ years directing university-wide learning assistance programs.

Responsibilities

• Lead all course-based learning assistance programs and supervise two assistant directors.
• Manage the operational budget and collaborate with faculty and campus leaders.
• Promote center services to undergraduates and represent the center at events.
• Align group study models with course objectives and improve outcomes in challenging courses.
• Build partnerships with departments and initiatives and drive assessment planning.

Skills

Leadership

Budget management

Staff supervision

Assessment methods

Education

Master's degree in Higher Education

Educational Leadership

Counseling

Tools

Salesforce

Job description

The University of North Carolina - Charlotte is seeking an Associate Director for Course Support Services within the University Center for Academic Excellence. This role leads tutoring and Peer-Assisted Learning, and supervises two assistant directors, 4 graduate assistants, 90 tutors, and 45 PAL Leaders.

The Associate Director will manage the operational budget, work with faculty and campus leaders, align study models with learning objectives, and represent the center at campus events such as