Coordinator for Tutoring Services

The University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

The University of North Carolina at Greensboro seeks a Coordinator for Tutoring Services to oversee tutoring programs that support student success. You will recruit and train peer tutors and coordinate academic support initiatives with faculty to promote equity in achievement.

Collaborating with faculty and campus resources, you will adapt services to evolving student needs and ensure high-quality tutoring and learning support across disciplines.

Qualifications

• Bachelor's degree in education, counseling, student affairs, or a related field.
• 1-year experience coordinating tutoring or academic support programs in a higher education setting.
• Strong organizational and administrative skills, including the ability to manage multiple tasks and meet deadlines.
• Proficiency with data management and reporting tools, such as TracCloud or similar data management platforms.
• Excellent interpersonal, verbal, and written communication skills to effectively interact with students, faculty, and staff.
• Familiarity with academic skill-building strategies and best practices in tutoring and learning support.
• Understanding of the role of tutoring in student retention and success.
• Awareness of varying student needs and a commitment to providing effective, accessible academic support services.

Responsibilities

• Oversee development, implementation, and evaluation of tutoring programs that support student success.
• Recruit and train peer tutors; coordinate academic support initiatives with faculty.
• Collaborate with faculty, staff, and campus resources to address evolving student academic needs.

Skills

Data management

Reporting tools

Interpersonal skills

Verbal & written communication

Tutoring programs knowledge

Equity in academics

Education

Bachelor's degree

Master's degree (preferred)

Tools

TracCloud

Job description

Posting Details

Position Number

999180

Functional Title

Coordinator for Tutoring Services

Position Type

Administration - Staff

Position Eclass

EP - EHRA 12 mo leave earning

University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Academic Achievement Center (AAC) is part of the Division of Student Success. The Academic Achievement Center cultivates the development of critical thinking skills and active learning through personal, collaborative exchanges between students, tutors, leaders, and staff. Our culture of learning is based on cognitive scaffolding that deepens the student's knowledge of specific subject material and facilitates increased self-awareness of how they learn in general. Students discover the value of engaging actively in the learning process and develop the ability to adapt to the varying challenges of liberal arts coursework. Ultimately, students' participation in sessions results in greater self-confidence, independence, and improved academic performance. The AAC provides tutoring, academic coaching, workshops on learning skills, and equitable testing environment through our University Proctoring Lab.

Position Summary

The Coordinator for Tutoring Services in the Academic Achievement Center (AAC) is responsible for overseeing the development, implementation, and evaluation of tutoring programs that support student success. This position oversees the recruitment and training of peer tutors, coordinates academic support initiatives in partnership with faculty for courses aligned with tutoring services, and collaborates closely with faculty, staff, and campus resources to address evolving student academic needs and advance equity in academic achievement.

Minimum Qualifications

• Bachelor's degree in education, counseling, student affairs, or a related field.
• 1-year experience coordinating tutoring or academic support programs in a higher education setting.
• Strong organizational and administrative skills, including the ability to manage multiple tasks and meet deadlines.
• Proficiency with data management and reporting tools, such as TracCloud or similar data management platforms.
• Excellent interpersonal, verbal, and written communication skills to effectively interact with students, faculty, and staff.
• Familiarity with academic skill-building strategies and best practices in tutoring and learning support.
• Understanding of the role of tutoring in student retention and success.
• Awareness of varying student needs and a commitment to providing effective, accessible academic support services.

Preferred Qualifications

• Master's degree in education, counseling, student affairs, higher education administration, or a related field.
• More than 2 years of experience coordinating tutoring or academic support programs in a higher education setting.

Recruitment Range

Commensurate with education and experience

Org #-Department

Acad Achievement Ctr - 10913

Job Open Date

10/12/2026

For Best Consideration Date

10/26/2026

Open Until Filled

Yes

FTE

1.000

Type of Appointment

Permanent

Number of Months per Year

12

FLSA

Exempt