Associate Creative Director - Global Brand & AI Design

ServiceNow; United States; Remote; USD 148,000 - 260,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

ESPP

Matching donations

Flexible time away

Family leave programs

Job summary

ServiceNow seeks a Brand Design leader to scale and unify its global brand systems, driving quality across touchpoints and channels. The role emphasizes bold creative direction, rigorous craft, and a design-led approach to business problems, with a strong focus on collaboration and scalable, AI-enabled brand execution.

This position offers exposure to a global audience, cross-functional teams, and opportunities to influence brand strategy at enterprise scale within a dynamic AI-first environment.

Qualifications

• 6–9 years of design experience in building consumer or enterprise brands.
• Experience leading with creative vision and commitment to craft.
• Experience developing brand directions that solve business problems.
• Experience working within brand architecture and portfolio brand systems.

Responsibilities

• Contribute to the global brand identity for ServiceNow products and services, ensuring quality and scalability across all touchpoints.
• Deliver strategic brand systems that serve a global audience and are designed to scale using AI.
• Support and strengthen brand design culture through enabling world-class design.
• Apply rigorous ways of working to improve performance, quality, and integrated approaches to execution.

Skills

Brand strategy

Creative leadership

Brand architecture

Cross-channel branding

Collaboration

Communication

Job description

ServiceNow seeks a Brand Design leader to scale and unify its global brand systems, driving quality across touchpoints and channels. The role emphasizes bold creative direction, rigorous craft, and a design-led approach to business problems, with a strong focus on collaboration and scalable, AI-enabled brand execution.

This position offers exposure to a global audience, cross-functional teams, and opportunities to influence brand strategy at enterprise scale within a dynamic AI-first environment.