EMEA Brand Creative Lead — AI-Driven Enterprise Identity

ServiceNow; New York (NY); On-site; USD 148,000 - 260,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

Employee stock purchase program

Matching donations

Flexible time off

Family leave programs

Job summary

ServiceNow is seeking an Associate Creative Director to lead brand design for the EMEA region, reporting to the Executive Creative Director. You will work with the regional marketing teams and an embedded studio to ensure work meets global standards while reflecting local market nuances.

You will drive design excellence, contribute hands-on when needed, and advocate bold, enterprise-ready creative that elevates the brand across channels and events.

Qualifications

• 8+ years in brand creative and design systems.
• Experience scaling brands across markets and formats.
• Familiar with enterprise technology branding and B2B audiences.
• Strong storytelling, craft, and presentation abilities.

Responsibilities

• Set the creative ambition for the EMEA region and protect the brand identity.
• Collaborate with regional and global teams to translate priorities into on-brand work.
• Direct and mentor the embedded studio; contribute hands-on when needed.
• Maintain brand consistency across campaigns, events, social, and digital.
• Drive adoption of AI-powered tools to scale output without compromising quality.

Skills

Brand strategy

Brand creative

Stakeholder management

Team leadership

Presentation skills

B2B marketing

Tools

Adobe Creative Cloud

Figma

Job description

ServiceNow is seeking an Associate Creative Director to lead brand design for the EMEA region, reporting to the Executive Creative Director. You will work with the regional marketing teams and an embedded studio to ensure work meets global standards while reflecting local market nuances.

You will drive design excellence, contribute hands-on when needed, and advocate bold, enterprise-ready creative that elevates the brand across channels and events.