Senior Director, AI-Driven Product Creative

ServiceNow

Kirkland (WA)

On-site

USD 255,000 - 445,000

Full time

2 days ago

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Job summary

ServiceNow is seeking a Senior Director of Product Creative Direction to define and evolve the visual expression of our product portfolio. You will set a distinctive visual direction, translate it into a scalable system, and help teams make enterprise software clear, coherent, and modern.

You will lead cross-functional teams across Design Systems, Content Design, Accessibility, Localization, and Research to apply the visual language from concept to shipped product, while advancing responsible AI

Qualifications

12+ years of experience in product design, visual design, experience design, creative direction, or a related field.

Responsibilities

Define and champion a differentiated visual direction for the product portfolio, grounded in brand, customer needs, product strategy, and AI evolution.
Establish a clear point of view on typography, color, composition, iconography, illustration, motion, and data visualization.
Translate visual language into scalable foundations, components, patterns, and guidance with Design Systems and Accessibility teams.
Lead AI-enabled creative exploration, prototyping, asset creation, and system evolution for scalable impact.
Partner with senior leaders to ensure coherence across Product Management, Engineering, and Design.