Associate Banker: Hospitality & Relationship Builder

Next Frontier Capital; Springfield (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to provide hospitality‑driven service, build trusted client relationships, and help clients meet financial goals. You will leverage Chase Mobile, Chase.com, and ATMs while delivering compliant, high‑quality support in the branch.

The role emphasizes client-centric service, collaboration with the team, and using technology to enhance everyday banking experiences for a diverse client base.

Qualifications

• Experience delivering attentive, welcoming client service.
• Ability to build trusted relationships and understand client needs.
• Clear, polite communication and empathetic engagement with clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and open new accounts per policies.
• Educate clients on day-to-day banking and self-service options (app, website, ATMs).
• Build relationships by listening, asking questions, and collaborating with team members.
• Perform branch operations including cash devices while following policies.

Skills

Client focus

Relationship building

Clear communication

Problem solving

Teamwork

Rapid learning of products

Customer service experience

High school diploma or GED

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to provide hospitality‑driven service, build trusted client relationships, and help clients meet financial goals. You will leverage Chase Mobile, Chase.com, and ATMs while delivering compliant, high‑quality support in the branch.

The role emphasizes client-centric service, collaboration with the team, and using technology to enhance everyday banking experiences for a diverse client base.