Associate Banker: Hospitality-Driven Banking & Tech Support

Next Frontier Capital; Oak Creek (WI); On-site; USD 43,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences, greet and assist clients, and guide them toward digital banking solutions. You will support account openings, handle transactions, and collaborate with team members to achieve branch goals.

The role emphasizes welcoming service, strong communication, and risk-compliant operations to help clients manage their finances and use Chase tools effectively.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow, using a tablet to check clients in and schedule meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and complying with policies and regulatory requirements.
• Educate clients on day-to-day banking transactions and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge to help clients meet financial goals.
• Perform branch operations, including cash devices, while adhering to bank policies.

Skills

Client service

Relationship building

Digital banking

Cash handling

Problem solving

Communication

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences, greet and assist clients, and guide them toward digital banking solutions. You will support account openings, handle transactions, and collaborate with team members to achieve branch goals.

The role emphasizes welcoming service, strong communication, and risk-compliant operations to help clients manage their finances and use Chase tools effectively.