Associate Banker: Hospitality-Driven Client Experience

Next Frontier Capital; Bradenton (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is hiring an Associate Banker to provide welcoming, high‑quality service and help clients achieve financial goals. You will greet clients, open accounts, and educate them on digital banking options.

You’ll collaborate with branch teammates to deliver seamless service and handle branch operations following policies and procedures. The role emphasizes listening, empathy, and product knowledge to build trusted client relationships and navigate daily banking activities using Chase mobile and

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and effectively learn products, services, and procedures.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self‑service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Effective communication

Team collaboration

Problem solving

Technology literacy

Product learning

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to provide welcoming, high‑quality service and help clients achieve financial goals. You will greet clients, open accounts, and educate them on digital banking options.

You’ll collaborate with branch teammates to deliver seamless service and handle branch operations following policies and procedures. The role emphasizes listening, empathy, and product knowledge to build trusted client relationships and navigate daily banking activities using Chase mobile and