Hospitality-Driven Banker: Elevate Client Experience

Next Frontier Capital; Cheyenne (WY); On-site; USD 38,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients and deliver attentive, hospitality-driven service while helping them achieve their financial goals. You will use modern banking solutions to create memorable experiences and build trusted client relationships in a busy branch environment.

The role includes greeting clients, opening accounts, guiding customers with the Chase Mobile App and digital channels, and collaborating with teammates to exceed expectations while adhering to policies

Qualifications

• High school diploma or GED equivalent is required.
• Experience in delivering hospitality-driven service or client-focused banking is preferred.
• Ability to explain banking products and digital channels clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and collaborating with branch teammates to meet financial goals.
• Assist with branch operations and cash handling in line with bank procedures.

Skills

Client service

Communication

Teamwork

Tech-savvy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients and deliver attentive, hospitality-driven service while helping them achieve their financial goals. You will use modern banking solutions to create memorable experiences and build trusted client relationships in a busy branch environment.

The role includes greeting clients, opening accounts, guiding customers with the Chase Mobile App and digital channels, and collaborating with teammates to exceed expectations while adhering to policies