Hospitality Banking Associate: Tech-Savvy & Client-Focused

Next Frontier Capital; California (MO); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive benefits

Total rewards package

Job summary

Chase is seeking an Associate Banker to deliver hospitality, build trusted client relationships, and help clients reach financial goals. You will greet clients, assist with account openings, and guide them through Chase Mobile App and Chase.com while maintaining compliance and safety standards.

In this role, you will collaborate with branch teammates to provide seamless service, manage lobby flow, and support routine branch operations and cash handling as needed.

Qualifications

• Client service experience or comparable experience.
• Ability to learn products, services, and procedures.
• Strong communication and interpersonal skills.
• Attention to detail and problem-solving abilities.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships through active listening and collaboration with the branch team to meet financial goals.
• Assist with branch operations including cash devices while adhering to bank procedures.

Skills

Client service

Communication

Teamwork

Learning on products

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality, build trusted client relationships, and help clients reach financial goals. You will greet clients, assist with account openings, and guide them through Chase Mobile App and Chase.com while maintaining compliance and safety standards.

In this role, you will collaborate with branch teammates to provide seamless service, manage lobby flow, and support routine branch operations and cash handling as needed.