Associate Banker: Elevate Client Experiences & Goals

Next Frontier Capital; United States; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service and using the latest banking solutions to help clients achieve their financial goals.

You will build trusted relationships through listening and product knowledge, greet clients, assist with accounts, and support branch operations while adhering to policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to promptly resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork and care.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet to check in and schedule meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team to meet financial goals.
• Perform branch operations, including cash handling and equipment management, in line with bank policies.

Skills

Client service

Trusted relationships

Engage clients

Attention to detail

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service and using the latest banking solutions to help clients achieve their financial goals.

You will build trusted relationships through listening and product knowledge, greet clients, assist with accounts, and support branch operations while adhering to policies and regulatory requirements.