Associate Banker: Trusted Client Advocate

Next Frontier Capital; Cary (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health care

Tuition reimbursement

Retirement plan

On-site health centers

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service and apply the latest banking solutions. You will build trusted client relationships and share product knowledge to help clients meet financial goals.

Responsibilities include welcoming clients, handling accounts, and guiding digital banking usage, while collaborating with branch teammates to achieve targets and maintain compliance.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients, listen actively and respond with care.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by account servicing and opening new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions and sharing solutions.
• Perform branch operations and handle cash devices according to policy.

Skills

Client service experience

Communication skills

Empathy and listening

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service and apply the latest banking solutions. You will build trusted client relationships and share product knowledge to help clients meet financial goals.

Responsibilities include welcoming clients, handling accounts, and guiding digital banking usage, while collaborating with branch teammates to achieve targets and maintain compliance.