Client-Focused Banker: Elevate Experiences & Solutions

JPMorgan Chase; Brooklyn Park (MN); On-site; USD 40,000 - 68,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, high-touch service and build trusted client relationships in a branch setting. You will help clients achieve their financial goals by sharing product knowledge and leveraging our digital banking tools.

You will work with a team to ensure accurate process adherence, effective account servicing, and smooth branch operations while upholding regulatory requirements.

Qualifications

• Provide attentive and friendly service, creating a welcoming environment.
• Build trusted relationships with clients through genuine care.
• Engage clients with clear, polite communication to understand and help.
• Learn products and procedures quickly and accurately.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and self-service options.
• Develop relationships by listening, asking questions, and offering solutions.
• Perform branch operations while adhering to policies and procedures.

Skills

Customer service

Relationship building

Communication

Empathy

Team collaboration

Problem solving

Job description

Chase is seeking an Associate Banker to deliver welcoming, high-touch service and build trusted client relationships in a branch setting. You will help clients achieve their financial goals by sharing product knowledge and leveraging our digital banking tools.

You will work with a team to ensure accurate process adherence, effective account servicing, and smooth branch operations while upholding regulatory requirements.