Associate Banker: Elevate Client Experience with Tech

Aumni; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase seeks an Associate Banker to represent the brand with hospitality, delivering solutions and friendly service. You will build trusted relationships, inform clients about products, and help them achieve their financial goals.

In this role, you will greet clients, assist with account servicing, leverage digital tools, and collaborate with branch staff to ensure a seamless customer experience while adhering to banking regulations and policies.

Qualifications

• Client service experience or equivalent experience.
• Ability to deliver attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships and listen empathetically.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts, opening new accounts, and complying with regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and partnering with team members to reach financial goals.
• Handle branch operations and cash devices in alignment with bank policies.

Skills

Customer service

Sales orientation

Banking knowledge

Teamwork

Communication

Education

High school diploma or GED

Job description

Chase seeks an Associate Banker to represent the brand with hospitality, delivering solutions and friendly service. You will build trusted relationships, inform clients about products, and help them achieve their financial goals.

In this role, you will greet clients, assist with account servicing, leverage digital tools, and collaborate with branch staff to ensure a seamless customer experience while adhering to banking regulations and policies.