Associate Banker: Elevate Client Experiences with Tech

Aumni; Bridgeville (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to deliver hospitable service, open accounts, and educate clients on digital banking tools. You will greet clients, manage lobby flow, and collaborate with the team to meet financial goals while ensuring compliance with policies and procedures.

The role focuses on building lasting client relationships through attentive service, proactive problem-solving, and skilled use of Chase digital platforms. A welcoming, compliant, and collaborative mindset is essential.

Qualifications

• Must put clients first and exceed expectations.
• Build trusted relationships with clients.
• Engage clients by communicating clearly and politely, anticipating needs.
• Resolve client issues quickly with attention to detail.
• Elevate the client experience by working with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and queue system.
• Open new accounts and service existing ones in compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking and technology options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships through active listening and empathetic service, partnering with branch staff to meet goals.
• Handle branch operations, including cash devices, while following bank procedures.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitable service, open accounts, and educate clients on digital banking tools. You will greet clients, manage lobby flow, and collaborate with the team to meet financial goals while ensuring compliance with policies and procedures.

The role focuses on building lasting client relationships through attentive service, proactive problem-solving, and skilled use of Chase digital platforms. A welcoming, compliant, and collaborative mindset is essential.