Associate Banker: Elevate Client Experience with Tech

Fairygodboss

Eastvale (CA)

On-site

USD 42,000 - 65,000

Full time

9 days ago

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Job summary

Chase seeks an Associate Banker in Eastvale, CA to welcome clients, deliver attentive service, and leverage Chase Mobile App, Chase.com, and ATMs to meet banking needs. You will build trusted client relationships and help them reach their financial goals through knowledgeable product guidance and responsive service.

The role emphasizes hosting a welcoming branch environment, ensuring regulatory compliance, and collaborating with teammates to provide seamless service while opening accounts and

Qualifications

Client service experience or comparable experience.
Ability to put clients first and exceed expectations.
Ability to build trusted relationships with clients.
Ability to engage clients and understand their needs.
Ability to learn products and procedures quickly.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
Exceed client expectations by servicing accounts and opening new accounts while following policies and regulations.
Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
Build relationships by listening, asking questions, and sharing product knowledge with the team.
Perform branch operations and manage cash devices while complying with bank policies.

Skills

Customer service

Communication

Team collaboration

Problem solving

Technology literacy

Bilingual (English/ Mandarin)

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

The role emphasizes hosting a welcoming branch environment, ensuring regulatory compliance, and collaborating with teammates to provide seamless service while opening accounts and

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