Associate Banker: Elevate Client Experience with Tech

JPMorgan Chase & Co.; United States; On-site; USD 35,000 - 55,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand with hospitality and technology-enabled service.

The role focuses on delivering exceptional client experiences, building trusted relationships, and educating customers on banking solutions to help achieve their financial goals. As part of a branch team, you will use Chase mobile and online tools to assist clients, open accounts, and ensure compliance with all policies and regulatory requirements while maintaining a

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Provide account servicing, maintenance, and open new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking transactions and using digital channels like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and offering product knowledge to meet financial goals.
• Perform branch operations, including handling cash devices and complying with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Quick learner

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand with hospitality and technology-enabled service.

The role focuses on delivering exceptional client experiences, building trusted relationships, and educating customers on banking solutions to help achieve their financial goals. As part of a branch team, you will use Chase mobile and online tools to assist clients, open accounts, and ensure compliance with all policies and regulatory requirements while maintaining a