Associate Account Manager

ExactHire; Vero Beach (FL); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health, Dental and Vision Coverage

401K Matching

Paid Time Off and Paid Holidays

ESOP - Employee Stock Ownership Plan

Job summary

Boston Retail Solutions is seeking an Associate Account Manager to support the Sr. Account Manager with daily tasks and project coordination, while managing client relationships.

The role works closely with account and project management teams, handling files, artwork requests, approvals, and communications with staff and customers. Ideal candidates are highly organized with strong attention to detail, excellent communication skills, a customer-service mindset, and the ability to manage multiple

Qualifications

• Highly organized with strong attention to detail.
• Excellent verbal and written communication skills.
• Strong customer service mindset.
• Excellent time management and problem-solving skills.
• Able to manage multiple projects with urgent deadlines and flexible priorities.
• Experience in clerical administration, office management, purchasing, graphics, print and/or sales.
• Ability to read blueprints and store elevation drawings preferred.
• Background in construction and/or design preferred.
• 2+ years in related field or administrative responsibilities with customer focus.

Responsibilities

• Assist the Sr. Account Manager with daily tasks and job coordination.
• Manage client relationships and coordinate artwork requests.
• Communicate with all levels of employees and customers.
• Create estimates and work orders for assigned projects.

Job description

BOSTON RETAIL SOLUTIONS IS THE LEADING PROVIDER OF MODULAR BARRICADES, LARGE FORMAT GRAPHICS AND GRAPHIC INSTALLATIONS. WE PROVIDE ENVIRONMENTALLY FRIENDLY SOLUTIONS TO RETAILERS, MALL DEVELOPERS, AIRPORTS, CONTRACTORS AND MORE! WE ARE CURRENTLY SEEKING AN ASSOCIATE ACCOUNT MANAGER TO JOIN OUR CORPORATE TEAM.

RESPONSIBILITIES:

THE ASSOCIATE ACCOUNT MANAGER IS RESPONSIBLE FOR ASSISTING THE SR. ACCOUNT MANAGER WITH DAILY TASKS AND JOB COORDINATION, AS WELL AS MANAGING CLIENT RELATIONSHIPS. THIS POSITION WORKS CLOSELY WITH ACCOUNT AND PROJECT MANAGEMENT TEAMS. SOME DUTIES INCLUDE:

• MAINTAIN FILES FOR CLIENT PROJECTS.
• COORDINATE ARTWORK REQUEST AND FACILITATE APPROVAL PROCESS WHILE EXHIBITING A DEPENDABLE, POSITIVE AND ENCOURAGING DEMEANOR.
• COMMUNICATION WITH ALL LEVELS OF EMPLOYEES AND CUSTOMERS
• CREATING ESTIMATES AND WORK ORDERS FOR ASSIGNED PROJECTS.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• HIGHLY ORGANIZED WITH STRONG ATTENTION TO DETAIL
• EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
• STRONG CUSTOMER SERVICE MINDSET
• EXCELLENT TIME MANAGEMENT AND PROBLEM SOLUTION SKILLS
• MANAGE MULTIPLE PROJECTS AT THE SAME AND ABILITY TO WORK WITH URGENT DEADLINES AND FLEXIBLE PRIORITIES
• WORK HISTORY IN CLERICAL ADMINISTRATION, OFFICE MANAGEMENT, PURCHASING, GRAPHICS, PRINT AND/OR SALES
• ABILITY TO PROFICIENTLY OPERATE ALL CURRENT SOFTWARE PROGRAMS
• ABILITY TO READ BLUEPRINTS AND STORE ELEVATION DRAWINGS PREFERRED
• BACKGROUND IN CONSTRUCTION AND/OR DESIGN IS PREFERRED
• 2+ YEARS IN RELATED FIELD OR ADMINISTRATIVE RESPONSIBILITEIS WITH CUSTOMER SERVICE FOCUS

EMPLOYEES ARE ELIGIBLE FOR NUMEROUS BENEFITS OPTIONS INCLUDING:

• HEALTH, DENTAL AND VISON COVERAGE
• MATCHING 401K PLAN
• PAID TIME OFF AND PAID HOLIDAYS
• EMPLOYEE STOCK OWNERSHIP PLAN (ESOP)

WE ARE PROUD TO BE AN EMPLOYEE-OWNED COMPANY!