Associate Account Manager

PEAK Technical Services Inc.; Milpitas (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

PEAK Technical Services Inc. is seeking an Associate Account Manager based in Milpitas, CA. You will support day-to-day customer account management, partner with internal teams, and help execute sales strategies while delivering high customer satisfaction.

The role requires 3–6 years in sales or related roles, a Bachelor's degree, and willingness to travel. It offers on-site/hybrid work and growth toward independent account ownership within a global organization.

Qualifications

• Bachelor's degree in Business, Engineering, or a related field.
• 3–6 years of experience in sales, account management, customer success, or a related customer-facing role.
• Strong communication and interpersonal skills.
• Commercial awareness and ability to support sales initiatives and business growth.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Willingness to travel domestically and occasionally internationally.
• Ability to work in an on-site/hybrid environment in the Bay Area.
• Flexibility to participate in meetings with global teams, including Asia time zones.
• Proficiency in Microsoft Office (Teams, Outlook, Word, PowerPoint, and Excel).

Responsibilities

• Own and manage revenue/budget targets for assigned accounts.
• Serve as primary/secondary contact for customer accounts.
• Collaborate with engineering, production, and overseas teams to meet customer needs.
• Assist with sales strategies to grow revenue and retention.
• Prepare regular sales reports, forecasts, and presentations.
• Identify and pursue new business opportunities.
• Coordinate quotations, pricing, and proposals with factory teams.
• Join customer meetings and site visits as needed.
• Build product/industry knowledge for technical inquiries.
• Maintain accurate customer records and pipeline updates.

Skills

Communication

Interpersonal skills

Organizational skills

Analytical skills

Travel willingness

Microsoft Office

Education

Bachelor's degree in Business, Engineering, or related field

Tools

Microsoft Office

Job description

#Tech-Pro-Admin-01 Job Summary

The Associate Account Manager supports day-to-day customer account management and sales activities while developing the skills needed to grow into a fully independent account owner. This role partners closely with customers and cross-functional internal teams to execute sales strategies, support new business opportunities, and deliver a high level of customer satisfaction. Based in Milpitas, CA, this position follows an on-site/hybrid work model and is ideal for a motivated professional seeking to build a long-term career in technical sales within a global organization.

Essential Duties and Responsibilities

• Own and execute revenue/budget targets for assigned accounts.
• Support management of assigned customer accounts and serve as a primary and/or secondary point of contact.
• Partner with internal teams, including engineering, production, and overseas teams in Japan and Singapore, to support customer requirements and resolve issues.
• Assist with the execution of sales strategies to support revenue growth and customer retention goals.
• Monitor sales activity and prepare regular reports, including weekly updates, forecasts, and monthly presentations.
• Identify and follow up on new business opportunities and customer leads.
• Coordinate with factory teams on quotation requests, pricing, and proposal preparation.
• Participate in customer meetings, site visits, and industry events with guidance from senior team members.
• Build product and industry knowledge to effectively support customer discussions and technical inquiries.
• Maintain accurate customer records, communication logs, and pipeline updates in internal systems.
• Travel domestically for customer visits approximately 2–6 times per quarter.
• Support occasional international travel to Japan and/or Singapore as business needs require.
• Collaborate effectively across global teams and participate in meetings across multiple time zones as needed.

Qualifications

Required:

• Bachelor's degree in Business, Engineering, or a related field.
• 3–6 years of experience in sales, account management, customer success, or a related customer-facing role.
• Strong communication and interpersonal skills with the ability to build and maintain customer relationships.
• Commercial awareness and ability to support sales initiatives and business growth.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Willingness to travel domestically and occasionally internationally.
• Ability to work in an on-site/hybrid environment in the Bay Area.
• Flexibility to participate in meetings with global teams, including Asia time zones.
• Proficiency in Microsoft Office (Teams, Outlook, Word, PowerPoint, and Excel).

Preferred:

• Experience or familiarity with the semiconductor industry.
• Experience supporting technical products or working in a B2B sales environment.
• Experience in a customer-facing role within a global or cross-functional organization.
• Background in engineering, materials science, or another related technical discipline.
• Japanese language skills are a plus but not required.

Location

Milpitas, CA, located in the heart of Silicon Valley, offers a vibrant community with a rich blend of cultural, recreational, and educational opportunities. As a hub for technology and innovation, it is an ideal location for professionals seeking to advance their careers in a dynamic and global environment.