Assistive Tech Support Specialist (Part-Time)

Brightli; Springfield (MO); Presencial; USD 17.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Benefits package

Top-notch training

Career mobility

Supportive culture

Descripción de la vacante

Brightli in Springfield, Missouri is seeking an Assistive Technology Support Staff to monitor real-time client dashboards, respond to alerts, and ensure safe functioning of assistive technologies. This part-time role emphasizes dependable, detail-oriented individuals who can document interactions and collaborate with teams while adhering to Medicaid documentation standards.

Ideal candidates are tech-savvy, with strong communication skills and a passion for helping others.

Formación

• Must be at least 18 years old
• High school diploma or GED required
• Experience or basic knowledge working with individuals in developmental disabilities (DD) preferred
• Ability to communicate effectively both verbally and in writing
• Strong interpersonal skills with the ability to collaborate and problem-solve with multiple teams
• Basic computer proficiency required
• Knowledge of service provision practices preferred
• Must pass background checks including criminal record and abuse/neglect screening
• Must have a personal cell phone

Responsabilidades

• Monitor client dashboards in real-time to ensure safety and proper functioning of assistive technology systems
• Respond to alerts by notifying designated contacts promptly using phone, text, or email communication
• Review and stay informed on client assessments, ISP plans, and parameter guidelines to ensure accurate response to each situation
• Document all alerts, notifications, and responses thoroughly in accordance with Medicaid documentation standards
• Communicate urgent issues, including system malfunctions or power failures, to appropriate contacts immediately
• Collaborate with team members and leadership to ensure seamless service delivery and client support
• Maintain consistent attendance and punctuality for assigned shifts
• Perform additional duties as assigned by leadership

Conocimientos

Verbal and written communication

Interpersonal collaboration

Basic computer proficiency

Problem solving with teams

Attention to detail

Educación

High school diploma or GED

Descripción del empleo

Brightli in Springfield, Missouri is seeking an Assistive Technology Support Staff to monitor real-time client dashboards, respond to alerts, and ensure safe functioning of assistive technologies. This part-time role emphasizes dependable, detail-oriented individuals who can document interactions and collaborate with teams while adhering to Medicaid documentation standards.

Ideal candidates are tech-savvy, with strong communication skills and a passion for helping others.