Assistant Workshop Manager: Lead & Elevate Guests

Build-A-Bear Workshop; Town of Florida (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Build-A-Bear Workshop in Coral Springs, FL is seeking an Assistant Manager to support the store manager in all aspects of operations, guest service, staff scheduling, and sales execution. You will lead shifts, assist in hiring and promotions, coach bear builders toward an exceptional Guest experience, and ensure displays and inventory are well-maintained in line with brand standards.

This role emphasizes leadership, accountability, and a proactive approach to achieving store objectives in a

Qualifications

• 2 years of store management experience in a customer-centric setting.
• High school diploma required.
• Basic understanding of POS, scheduling, HRIS, and time/attendance systems.

Responsibilities

• Assist the Chief Workshop Manager with daily assignments and staff direction.
• Support hiring decisions and staff development.
• Lead shifts, enforce policies, and manage guest concerns.
• Drive sales by coaching staff and delivering an Experience First guest experience.
• Oversee merchandising, inventory, and store safety.
• Develop a high-performing team delivering exceptional guest experiences.

Skills

Store management

Customer service

Leadership

Communication

Team supervision

Education

High school diploma

Associate's degree (preferred)

Tools

POS

Scheduling

HRIS

Time & Attendance

Job description

Build-A-Bear Workshop in Coral Springs, FL is seeking an Assistant Manager to support the store manager in all aspects of operations, guest service, staff scheduling, and sales execution. You will lead shifts, assist in hiring and promotions, coach bear builders toward an exceptional Guest experience, and ensure displays and inventory are well-maintained in line with brand standards.

This role emphasizes leadership, accountability, and a proactive approach to achieving store objectives in a