Assistant to Head Usher - Part-Time

Cities, Inc.; Sarasota (FL); On-site; USD 25,000 - 29,000; Part time

Job summary

Van Wezel Performing Arts Hall in Sarasota, FL is seeking a part-time, temporary Usher to assist with guest admission checks and front-of-house operations.

You will support the Head Usher, guide guests to entrances, resolve minor issues, and provide friendly information about facilities and show times. This role emphasizes strong customer service in a busy venue environment.

Qualifications

• Graduation from high school, or equivalent; or sufficient experience and training to provide necessary knowledge, skills and abilities.
• Training and experience may be used in lieu of educational requirements.

Responsibilities

• Assists in event arrival and departure procedures.
• Assists in directing audience flow.
• Checks information on ticket and directs guests to appropriate entrance relative to the seating assignment.
• Resolves conflicts as they arise or refers difficult problems or complaints to Head Usher for resolution.
• Offers assistance to guests who appear confused regarding admission procedures or seating.
• Answers inquiries regarding building facilities, program times and emergency procedures.
• Provides excellent customer service by maintaining a friendly, outgoing and helpful attitude.
• Performs additional duties as assigned by Head Usher.

Job description

Department: Van Wezel Performing Arts Hall

Employee Type: Temporary (Fixed Term)

Time Type: Part time

Salary Range: 18.8631 Hourly

Job Posting Period: September 10, 2026 - September 21, 2026 12:00 A.M.

Job Description

Overview

To collect tickets or other procedures to check validity of admission of all guests at each performance at the Van Wezel Performing Arts Hall (VWPAH). Assist the Head Usher to create a pleasant, professional experience for all guests, sponsors, visiting artists, artistic management and volunteers.

Essential Functions

• Assists in event arrival and departure procedures.
• Assists in directing audience flow.
• Checks information on ticket and directs guests to appropriate entrance relative to the seating assignment.
• Resolves conflicts as they arise or refers difficult problems or complaints to Head Usher for resolution.
• Offers assistance to guests who appear confused regarding admission procedures or seating.
• Answers inquiries regarding building facilities, program times and emergency procedures.
• Provides excellent customer service by maintaining a friendly, outgoing and helpful attitude.
• The intent of this class description is to provide a representative summary of the types of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.Incumbent may be required to perform job-related tasks other than those specifically presented in this job description.

Minimum Qualifications

• Graduation from high school, or equivalent; or sufficient experience and training to provide necessary knowledge, skills and abilities.
• Training and experience may be used in lieu of educational requirements.