Assistant to Community manager

Ponderosa Management LLC; Murrells Inlet (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

401(k) matching

Bonus based on performance

Paid time off

Training & development

Employee discounts

Job summary

Ponderosa Management LLC is seeking an Assistant to the Community Manager to support a portfolio of communities, including single-family homes, townhomes, and condominiums. The role focuses on assisting Board members, managing contracts, and ensuring timely problem resolution.

You will handle fiscal duties, draft budgets, attend meetings, and prepare board materials while maintaining knowledge of governing documents and applicable statutes.

Qualifications

• High school diploma, GED, or equivalent.
• Bachelor's degree or equivalent experience preferred.
• Experience in the community association management industry.
• Solid knowledge of office software such as Outlook, Teams, Excel, PowerPoint and Word.
• Experience with Enumerate Central and Enumerate Engage may increase starting pay.

Responsibilities

• Manages a portfolio of communities that includes single family homes, townhomes, and/or condominiums.
• Guides, assists, and recommends courses of action for Board members to conduct business.
• Provides management services in compliance with the terms of the management contract.
• Assists Board and homeowners with problem resolution.
• Provides fiscal management, including reviewing invoices, reserve study updates, and reviewing financial statements for accuracy prior to distributing to the Board each month.
• Preparation of draft budgets.
• Attends association meetings, including annual, turnover, and Board meetings.
• Prepares Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
• Communicates in-person, by telephone, or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
• Maintains current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community.
• Oversees all aspects of the client's relationship with our Company to ensure success and retention.

Skills

Excellent written and verbalcommunic

Time management

Conflict resolution

Multi-tasking

Customer service

Team player

Organizational skills

Education

High school diploma, GED, or equivalent

Bachelor's degree or equivalent experience preferred

Tools

Microsoft Outlook

Microsoft Teams

Excel

PowerPoint

Word

Enumerate Central

Enumerate Engage

Job description

Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Assistant to the Community Manager Job Responsibilities are to assist the Community Manager in their duties as listed below:

• Manages a portfolio of communities that includes single family homes, townhomes, and/or condominiums.
• Guides, assists, and recommends courses of action for Board members to conduct business.
• Provides management services in compliance with the terms of the management contract.
• Assists Board and homeowners with problem resolution.
• Provides fiscal management, including, but not limited to, reviewing and approving invoices, reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month.
• Preparation of draft budgets.
• Conducts site reviews and provides oversight of related compliance matters.
• Reviews and submits requests for vendor bids and contracted services.
• Attends association meetings, including annual, turnover, and Board meetings.
• Prepares Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
• Communicates in-person, by telephone, or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
• Maintains current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community.
• Oversees all aspects of the client's relationship with our Company to ensure success and retention.

The Assistant to the Community Manager Qualifications/Skills:

• Excellent written and verbal communication
• Ability to meet deadlines and address time-sensitive issues
• Conflict resolution skills
• Superior multi-tasking skills
• Ability to provide high-level customer service with astute attention to detail and organization
• Team player
• Ability to manage workflow amid shifting priorities

The Assistant to the Community Manager Education, Experience, and Licensing Requirements:

• High school diploma, GED, or equivalent
• Bachelor's degree or equivalent experience preferred
• Experience in the community association management industry
• Solid knowledge of office software such as Microsoft Outlook, Teams, Excel, PowerPoint and Word. Experience with Enumerate Central and Enumerate Engage community management software increases starting pay.

We offer a competitive salary, training and development programs and a comprehensive benefits package includes: Medical, Dental, Vision, 401K Plan, paid Holidays and Paid Time Off. Benefits available after 90-day probation period. 401K Plan has immediate vesting with employer match up to 4% of compensation.

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, climbing stairs and moving objects that can weigh up to 25 lbs.