Assistant Community Manager

Associa; Palm Desert (CA); On-site; USD 22,000 - 31,000; Part time

Job summary

Associa in Palm Desert, CA is seeking an Assistant Community Manager to oversee daily operations of a community association. You will work with homeowners, vendors, board and committee members, and the Associa CSSC to ensure smooth service delivery.

The role emphasizes administrative tasks, contract tracking, filing, and coordinating maintenance and renewals while supporting the Community Manager. This part-time position offers a modest hourly wage and opportunities to grow within a large,

Qualifications

• Must have strong verbal and written communication skills.
• Strong organizational abilities with multitasking capacity.
• Ability to handle stressful situations professionally and follow directions.

Responsibilities

• Assist HOA and Community Manager in day-to-day operations.
• Maintain property files and update operations logs.
• Coordinate contracts, renewals, and vendor communications.
• Attend Associa and industry training and management meetings.

Skills

Excellent verbal and written comms

Organizational skills

Stressful-situation handling

Education

High School Diploma or equivalent

3+ years admin experience

Tools

Community Management Software

Microsoft Office

Corporate Software

Job description

The Assistant Community Manager is responsible for providing the overall supervision of a community association. The Assistant Community Manager interacts with internal and external customers, including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

SCOPE OF WORK

Assist the HOA and Community Manager in the day-to-day management of the HOA.

Administrative

• Be thoroughly familiar with all accounting procedures and reporting requirements.
• Be thoroughly familiar with all contracts, bylaws, policies, rules, regulations, and corporate programs.
• Assure timely and effective contract renewals or re-competes including evaluating, comparing and presenting potential contracts.
• Maintain property files in C3
• Maintain & update operations log to track general maintenance and janitorial services
• Assure maintenance and repairs are completed in a timely and business-like manner.
• Attend Associa and association industry training and management meetings.

SKILLS

• Excellent verbal and written communication skills, including the ability to deal with a large variety of individuals in a friendly, businesslike, and professional manner.
• Good organizational skills with the ability to handle a large number of tasks at the same time.
• Possess the ability to deal with stressful situations in a professional manner and to follow directions, ask questions, and follow through.

Compensation

$19/hour (Direct experience is highly considered)

Work Location

46805 Highway 74, Unit 1, Palm Desert, CA 92260

Employment Type

Part-Time

Requirements

• Excellent verbal and written communication skills
• Good organizational skills with the ability to multitask & detail oriented
• Able to deal with a large variety of individuals in a friendly, businesslike, & professional manner
• Ability to deal with stressful situations in a professional manner
• Experience with covenants administration & due process
• Able to work effectively with Board & Committee members, residents & other staff members
• Ability to manage staff, set priorities and establish standards
• Schedule flexibility. Able to work evenings, weekends and holidays if needed.

EQUIPMENT

• Proficient in the use of all office equipment of current technology e.g. telephone systems, computer, scanner, copier & camera.
• Proficient in the use of Community Management Software, Microsoft Office Programs, and Corporate Software Programs.

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent.
• Minimum of 3 years of business or administrative work history and demonstrated ability to perform in a fast-paced environment.
• Minimum of 3 years of customer service-oriented work history and a demonstrated ability to thrive in stressful situations.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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