Assistant Community Manager

RS Fincher; Apex (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision insurance

Paid time off

Job summary

A growing HOA management company is seeking an Assistant Community Manager to assist with day-to-day operations. The ideal candidate should have experience in customer service, excellent communication skills, and a detail-oriented approach. Responsibilities include responding to homeowner concerns, supervising vendors, and conducting property inspections. Join a passionate and dynamic team dedicated to community management.

Qualifications

• Experience in high customer service environments.
• Motivated, confident, and professional demeanor.
• Excellent written and verbal communication skills.
• Detail-oriented with proven problem-solving abilities.
• Basic experience with financial reports and budgets.
• Experience in the Community Association industry is preferred.

Responsibilities

• Provide positive and timely responses to homeowner concerns.
• Perform various tasks and supervises vendors.
• Answer phone calls and communicate via email.
• Prepare board meeting packets and mailouts.
• Assist in enforcing governing documents.
• Conduct community visits and property inspections.

Skills

Customer service experience

Written communication skills

Verbal communication skills

Detail-oriented

Proficient in Outlook

Proficient in Excel

Proficient in Word

Problem-solving abilities

Job description

Benefits:

• 401(k)
• Dental insurance
• Vision insurance
• Paid time off

The Assistant Community Manager is responsible for assisting with the day-to-day operations as part of a team of RS Fincher community managers. The role is to ensure a well-managed and well-maintained community.

Responsibilities include:

• Providing positive and timely responses to homeowner concerns and needs
• Performing a variety of tasks and supervising vendors
• Answering phone calls and communicating via email
• Preparing board meeting packets and mailouts, and collaborating with vendors
• Drafting letters and notices
• Assisting in enforcing governing documents
• Organizing and maintaining records
• Assisting with estimates, scheduling work, and tracking maintenance and repairs
• Conducting community visits and property inspections
• Performing additional duties as assigned, especially for individuals passionate about getting things done

Qualifications:

• Experience and comfort in high customer service environments
• Motivated, confident, and professional
• Excellent written and verbal communication skills
• Detail-oriented with proven problem-solving abilities
• Proficient in Outlook, Excel, and Word
• Basic experience with financial reports and budgets
• Experience in the Community Association industry is a plus and largely required

RS Fincher & Co is a growing HOA management company seeking energetic, passionate, personable, dependable, and detail-oriented candidates to join our team.