Assistant Community Manager

Ponderosa Management LLC; North Myrtle Beach (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Performance bonus

Competitive pay

Dental insurance

Employee discounts

Job summary

Ponderosa Management LLC is seeking an Assistant Community Manager to support the Community Manager in overseeing a diversified portfolio of residential communities. The role includes coordination with Board members, financial oversight, budgeting, vendor management, and ensuring governance compliance.

Ideal candidates have a high school diploma (Bachelor’s preferred), experience in community association management, and strong MS Office skills.

Qualifications

• High school diploma, GED, or equivalent.
• Bachelor’s degree or equivalent experience preferred.
• Experience in the community association management industry.
• Strong knowledge of MS Office; Enumerate Central/Engage boosts starting pay.

Responsibilities

• Manages a portfolio of communities that includes single family homes, townhomes, and/or condominiums.
• Guides, assists, and recommends courses of action for Board members to conduct business.
• Provides management services in compliance with the terms of the management contract.
• Assists Board and homeowners with problem resolution.
• Provides fiscal management, including, but not limited to, reviewing and approving invoices, reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month.
• Preparation of draft budgets.
• Conducts site reviews and provides oversight of related compliance matters.
• Reviews and submits requests for vendor bids and contracted services.
• Attends association meetings, including annual, turnover, and Board meetings.
• Prepares Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
• Communicates in-person, by telephone, or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
• Maintains current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community.
• Oversees all aspects of the client’s relationship with our Company to ensure success and retention.

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Assistant Community Manager Job Responsibilities

are to assist the Community Manager in their duties as listed below:

• Manages a portfolio of communities that includes single family homes, townhomes, and/or condominiums.
• Guides, assists, and recommends courses of action for Board members to conduct business.
• Provides management services in compliance with the terms of the management contract.
• Assists Board and homeowners with problem resolution.
• Provides fiscal management, including, but not limited to, reviewing and approving invoices, reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month.
• Preparation of draft budgets.
• Conducts site reviews and provides oversight of related compliance matters.
• Reviews and submits requests for vendor bids and contracted services.
• Attends association meetings, including annual, turnover, and Board meetings.
• Prepares Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
• Communicates in-person, by telephone, or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
• Maintains current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community.
• Oversees all aspects of the client’s relationship with our Company to ensure success and retention.

Qualifications/Skills

• Excellent written and verbal communication
• Ability to meet deadlines and address time-sensitive issues
• Conflict resolution skills
• Superior multi-tasking skills
• Ability to provide high-level customer service with astute attention to detail and organization
• Team player
• Ability to manage workflow amid shifting priorities

Education, Experience, and Licensing Requirements

• High school diploma, GED, or equivalent
• Bachelor’s degree or equivalent experience preferred
• Experience in the community association management industry
• Solid knowledge of office software such as Microsoft Outlook, Teams, Excel, PowerPoint and Word. Experience with Enumerate Central and Enumerate Engage community management software increases starting pay.

We offer a competitive salary, training and development programs and a comprehensive benefits package includes: Medical, Dental, Vision, 401K Plan, paid Holidays and Paid Time Off. Benefits available after 90-day probation period. 401K Plan has immediate vesting with employer match up to 4% of compensation.

Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, climbing stairs and moving objects that can weigh up to 25 lbs.