Assistant Territory Manager

Backyard Products; Hooksett (NH); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

On-the-job training

Paid time off

Vision insurance

Job summary

A national manufacturer is looking for a hands-on Installation Manager located in New Hampshire to oversee field operations, contractor performance, and coordination of residential outdoor installations. The candidate should have exceptional customer service skills along with proficiency in Microsoft Office applications. This position offers a competitive salary range of $60,000 to $65,000 per year, health benefits, and a supportive work environment that encourages teamwork and improvement.

Qualifications

• 4+ years of installation or relevant construction/building materials experience.

Responsibilities

• Recruit contractors and assemblers.
• Coordinate with 1099 installers to assign and complete projects in a timely manner.
• Coach installers to drive top customer satisfaction results.
• Communicate proactively and resolve escalated repairs or service calls timely.
• Manage warehouse personnel for efficient order preparation and staging.
• Conduct occasional vendor site visits to represent the brand.
• Assist in inventory control procedures such as purchasing, warehouse safety, and inventory adjustments.
• Foster a goal-motivated environment and promote strong teamwork.

Skills

Exceptional customer service

Proficient in Microsoft Word

Proficient in Excel

Proficient in Outlook

Job description

Installation Manager

A national manufacturer and installer of residential outdoor wood structures — including sheds, gazebos, and play systems — is seeking a hands‑on Installation Manager to oversee regional field operations, contractor performance, and project coordination.

Base Pay Range

$60,000.00/yr - $65,000.00/yr

Key Responsibilities

• Recruit contractors and assemblers
• Coordinate with 1099 installers to assign and complete projects in a timely manner
• Coach installers to drive top customer satisfaction results
• Communicate proactively and resolve escalated repairs or service calls timely
• Manage warehouse personnel for efficient order preparation and staging
• Conduct occasional vendor site visits to represent the brand
• Assist in inventory control procedures such as purchasing, warehouse safety, and inventory adjustments
• Foster a goal‑motivated environment, strive for continuous improvement, and promote strong teamwork

Required Skills

• Exceptional customer service
• Proficient in Microsoft Word, Excel, and Outlook

Preferred Requirements

• 4+ years of installation or relevant construction/building materials experience
• Balanced compensation package with health benefits, 401(k), vacation and personal time
• Reports to a location manager

Work Environment

Operates in a professional office environment as well as within a manufacturing environment subject to varying environmental conditions and noise. Frequently sits, uses repetitive hand motion, hears, listens, talksíocht, stands, walks, climbs stairs, reaches overhead, pulls, pushes, and lifts up to 50 pounds.

Job Type

Full‑time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• On‑the‑job training
• Paid time off
• Vision insurance

Location

Work Location: In person