Assistant Territory Manager

Backyard Products; Blue Ash (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

On-the-job training

Paid time off

Vision insurance

Job summary

Backyard Products, a national manufacturer based in Blue Ash, Ohio, is seeking a hands-on Installation Manager to oversee regional field operations. The role involves recruiting contractors, coordinating installers, and ensuring customer satisfaction.

The ideal candidate will have over 4 years of experience in construction materials, with a strong focus on managing operations effectively. Benefits include health insurance, 401(k), and paid time off.

Qualifications

• 4+ years of installation / relevant construction building materials experience.
• Background check and drug screen required.

Responsibilities

• Recruit contractors and assemblers.
• Coordinate with 1099 installers for project completion.
• Coach installers for customer satisfaction.
• Communicate for escalated repairs or service calls.
• Manage warehouse personnel for order preparation.
• Conduct vendor site visits.
• Assist in inventory control procedures.

Skills

Exceptional Customer service

Proficient skills in Microsoft Word

Proficient skills in Microsoft Excel

Proficient skills in Microsoft Outlook

Job description

A national manufacturer and installer of residential outdoor wood structures — including sheds, gazebos, and play systems — is seeking a hands‑on Installation Manager to oversee regional field operations, contractor performance, and project coordination.

Key Responsibilities

• Recruit contractors and assemblers
• Coordinate with our 1099 installers to ensure projects are assigned and completed in a timely manner
• Coach installers to drive top Customer Satisfaction results
• Proactive communication and timely resolution for escalated repairs or service calls
• Manage warehouse personnel for efficient order preparation and staging
• Conduct occasional vendor site visits to represent the brand
• Assist in inventory control procedures such as purchasing, warehouse safety, and inventory adjustments
• Fosters a goal‑motivated environment, strive for continuous improvement, and strong teamwork

Required Skills

• Exceptional Customer service
• Proficient skills in Microsoft Word, Excel, and Outlook

Preferred Requirements

• 4+ years of installation / relevant construction building materials experience.
• Competitive total compensation package including health benefits, 401k, vacation time and personal time.
• Background check and drug screen required
• Reports to a location manager

Work Environment

Operates in a professional office environment as well as within a manufacturing environment subject to inside environmental conditions and noise. Often required to sit, use repetitive hand motion, hear, listen, talk, stand, and walk. Often required to climb stairs, reach overhead, pull, push, and lift up to 50 pounds.

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• On‑the‑job training
• Paid time off
• Vision insurance

Work Location: In person