Assistant Territory Manager

Backyard Products; Ashburn (VA); Sur place; USD 75 000 - 105 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

On-the-job training

Paid time off

Vision insurance

Résumé du poste

Backyard Products is seeking a hands-on Installation Manager to oversee regional field operations and contractor performance, ensuring timely project coordination and top-quality workmanship.

This role requires coordinating with 1099 installers, coaching crews, and maintaining safety, inventory, and vendor relations while delivering excellent customer satisfaction. Reports to a location manager and works in person at our facilities.

Qualifications

• 4+ years of installation / construction materials experience.
• Background check and drug screen required.
• Reports to a location manager.

Responsabilités

• Recruit contractors and assemblers.
• Coordinate with 1099 installers to assign and complete projects.
• Coach installers to drive top customer satisfaction results.
• Proactive communication and timely resolution for escalated repairs or service calls.
• Manage warehouse personnel for order preparation and staging.
• Occasional vendor site visits to represent the brand.
• Assist in inventory control procedures and safety measures.
• Foster a goal-motivated environment and strong teamwork.

Connaissances

Exceptional Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

A national manufacturer and installer of residential outdoor wood structures — including sheds, gazebos, and play systems — is seeking a hands‑on Installation Manager to oversee regional field operations, contractor performance, and project coordination.

Key Responsibilities

• Recruit contractors and assemblers
• Coordinate with our 1099 installers to ensure projects are assigned and completed in a timely manner
• Coach installers to drive top Customer Satisfaction results
• Proactive communication and timely resolution for escalated repairs or service calls
• Manage warehouse personnel for efficient order preparation and staging
• Conduct occasional vendor site visits to represent the brand
• Assist in inventory control procedures such as purchasing, warehouse safety, and inventory adjustments
• Fosters a goal‑motivated environment, strive for continuous improvement, and strong teamwork

Required Skills

• Exceptional Customer service
• Proficient skills in Microsoft Word, Excel, and Outlook

Preferred Requirements

• 4+ years of installation / relevant construction building materials experience.
• Competitive total compensation package including health benefits, 401k, vacation time and personal time.
• Background check and drug screen required
• Reports to a location manager

Work Environment

Operates in a professional office environment as well as within a manufacturing environment subject to inside environmental conditions and noise. Often required to sit, use repetitive hand motion, hear, listen, talk, stand, and walk. Often required to climb stairs, reach overhead, pull, push, and lift up to 50 pounds.

Job Type: Full‑time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• On‑the‑job training
• Paid time off
• Vision insurance

Work Location: In person