Assistant Supervisor - Residential

Hope-Network; Grand Rapids (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Educational Reimbursement

Career-Pathing

Paid Training

Employee Referral Bonus

Generous Paid Time Off

Job summary

Hope Network is seeking a dedicated professional to support the Residential Program with daily operations and direct on-floor care. You will coordinate staff schedules, assist in hiring and training, and manage program supplies to ensure smooth operations.

This role includes on-call rotation and a Monday–Friday 1pm–9pm schedule, with potential flexibility. Prior supervisory and medical-related experience is preferred.

Qualifications

• Associate's degree in a medical field preferred.
• Reliable transportation required.
• One year of supervisory experience preferred.
• Two years working in a TBI setting is preferred.

Responsibilities

• Support the Residential Program Coordinator with daily operations of the program.
• Provide direct care and actively assist on the floor.
• Coordinate staff schedules to maintain ratios and share schedules with staff.
• Support hiring, training, orienting, and mentoring staff.
• Manage inventory and program equipment and supplies.
• Handle errands to bank, post office, and corporate office.

Skills

Supervisory experience

Direct care

Staff scheduling

Education

Associate's degree in medical field

Job description

We are helping people overcome. Join us.

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.

Here are just some of the ways Hope Network invests in you for all that you do:

• Wage starting from $20/hr and up (commensurate with experience)


• 403(b) Retirement Plan


• Educational Reimbursement


• Career-Pathing


• Paid Training


• Employee Referral Bonus


• Generous Paid Time Off

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What you'll be doing

• Supporting the Residential Program Coordinator with daily operations of the program.


• Providing direct care and actively assisting on the floor.


• Coordinate staff schedules to maintain appropriate building ratios, ensuring timely availability of schedules to staff, and scheduling regular staff meetings.


• Support the Program Coordinator/Supervisor in hiring, training, orienting, and mentoring staff.


• Manage inventory and program equipment, and miscellaneous supplies as required.


• Handle errands to the bank, post office, corporate office, etc., as necessary.

Anticipated Schedule

Monday-Friday 1pm-9pm varying on the needs of the program (flexible schedule)

Participate in on call rotation schedule, typically occurring one week every fourth week, from Monday-Sunday

On Call Compensation rates

• Additional $251 for on-call duty

Job Requirements

• Associate's degree in a medical field preferred.


• Must have reliable transportation.


• One year of supervisory experience preferred.


• Two years working in TBI setting is preferred.

Our strength lies in diversity - empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.