Assistant Supervisor (ME)

FLOWERS.com Inc.; Burr Ridge (IL); On-site; USD 26,174 - 33,062; Full time

Job summary

1-800-FLOWERS.COM, INC. is seeking an Assistant Supervisor in Burr Ridge, IL to support the Department Supervisor in a production warehouse environment. The role ensures a consistent, efficient, and high-quality product to meet customer expectations.

The position is 1st shift (6:30 AM - 3:00 PM) with an hourly pay range of $19.00 to $24.00 per hour. Candidates should have at least a high school diploma and 1 year of related experience, and be reliable, punctual, and team‑oriented.

Qualifications

• High school diploma or GED or equivalent.
• Minimum 1 year of related experience and/or training.
• Strong attendance, reliability and teamwork mindset.

Responsibilities

• Monitor daily department efficiencies using reports, calculations, and tracking data.
• Inspect and distribute picked materials to production lines and personnel.
• Continuously monitor order backlog, focusing on express orders.
• Operate department-specific production equipment as needed.
• Ensure equipment settings are accurate and aligned with production needs.
• Guide and support staff to meet required output levels.
• Perform routine maintenance and assist in diagnosing and repairing equipment issues.
• Report safety concerns, policy violations, and quality issues to the Department Supervisor.
• Assist with training, onboarding, and staff adjustments.
• Promote a positive work environment with high morale and performance expectations.
• Maintain strong attendance and punctuality.
• Perform additional department-specific tasks as assigned by the Supervisor.

Skills

Training & facilitation

Interpersonal skills

Communication skills

Organized work area

Multitasking

Team-oriented

Windows-based applications

Initiative & learning

Education

High school diploma or GED

Tools

Windows-based computer applications

Job description

The Production departments create personalized gifts for our customers. The Assistant Supervisor supports the Department Supervisor in a production warehouse environment to ensure a consistent, efficient, and high-quality product is delivered to meet customer expectations.

Shift

1st Shift Between: 6:30 AM-3:00 PM

Peak schedule may vary based on business needs

Duties and Responsibilities

• Monitor daily department efficiencies using reports, calculations, and tracking data
• Inspect and distribute picked materials to production lines and personnel
• Continuously monitor order backlog, with a focus on express orders
• Operate department‑specific production equipment as needed
• Ensure equipment settings are accurate and aligned with production needs
• Guide and support POC’s and production staff to meet required output levels
• Perform routine maintenance and assist in diagnosing and repairing equipment issues
• Report safety concerns, policy violations, and quality issues to the Department Supervisor
• Assist with training, onboarding, and staff adjustments
• Promote a positive work environment with high morale and performance expectations
• Maintain strong attendance and punctuality
• Perform additional department‑specific tasks as assigned by the Supervisor

Education & Experience

• High school diploma, GED, or equivalent required
• Minimum of 1 year of related experience and/or training, or equivalent combination of education and experience

Work Environment & Expectations

• Must be able to stand or sit for extended periods (8+ hours)
• Strong attendance, punctuality, and reliability required

Skills & Qualifications

• Strong training and facilitation skills
• Excellent interpersonal, communication, and listening skills
• Ability to maintain a clean and organized work area
• Demonstrates energetic, motivating, and team‑oriented behavior
• Ability to delegate tasks and multitask effectively
• Understanding of production lines and equipment capacity
• Ability to identify and recommend process improvements
• Proficiency in Windows‑based computer applications
• Demonstrates initiative and willingness to learn and grow

The expected hourly pay range for this position is $19.00 to $24.00 per hour. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

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