Assistant Supervisor (Laser)

1-800-FLOWERS.COM, INC.; Bolingbrook (IL); On-site; USD 52,000 - 70,000; Full time

Job summary

1-800-FLOWERS.COM, INC. production team seeks an Assistant Supervisor to support the Department Supervisor in a fast-paced production warehouse, ensuring a consistent, efficient, and high-quality product for our customers.

This role monitors department performance, distributes materials to lines, guides staff, operates equipment as needed, and helps train team members while maintaining safety and strong attendance.

Qualifications

• Minimum 1 year of related experience or training.
• Strong attendance and reliability required.
• Able to stand for extended periods.

Responsibilities

• Monitor department efficiencies using reports and data.
• Distribute picked materials to production lines.
• Focus on express orders and backlog management.
• Operate department-specific production equipment as needed.
• Ensure equipment settings meet production needs.
• Guide and support staff to meet output goals.
• Perform routine maintenance and assist with repairs.
• Report safety concerns and quality issues.
• Assist with training and onboarding of staff.
• Promote a positive work environment and punctuality.
• Perform additional department tasks as assigned.

Skills

Team leadership

Production coordination

Quality control

Education

High school diploma or GED

Job description

Position Summary

The Production departments create personalized gifts for our customers. The Assistant Supervisor supports the Department Supervisor in a production warehouse environment to ensure a consistent, efficient, and high-quality product is delivered to meet customer expectations.

Assistant Supervisor

The Production departments create personalized gifts for our customers. The Assistant Supervisor supports the Department Supervisor in a production warehouse environment to ensure a consistent, efficient, and high-quality product is delivered to meet customer expectations.

Shift

1st Shift Between: 6:30 AM-3:00 PM

Peak schedule may vary based on business needs

Duties And Responsibilities

• Monitor daily department efficiencies using reports, calculations, and tracking data
• Inspect and distribute picked materials to production lines and personnel
• Continuously monitor order backlog, with a focus on express orders
• Operate department-specific production equipment as needed
• Ensure equipment settings are accurate and aligned with production needs
• Guide and support POC’s and production staff to meet required output levels
• Perform routine maintenance and assist in diagnosing and repairing equipment issues
• Report safety concerns, policy violations, and quality issues to the Department Supervisor
• Assist with training, onboarding, and staff adjustments
• Promote a positive work environment with high morale and performance expectations
• Maintain strong attendance and punctuality
• Perform additional department-specific tasks as assigned by the Supervisor

Education & Experience

• High school diploma, GED, or equivalent required
• Minimum of 1 year of related experience and/or training, or equivalent combination of education and experience

Work Environment & Expectations

• Must be able to stand or sit for extended periods (8+ hours)
• Strong attendance, punctuality, and reliability required