Assistant Supervisor - Shipping

Freedom Living co.; Bolingbrook, Northern (IL, KY); Hybrid; USD 2,617,440 - 3,168,480; Full time

Benefits offered by this job

Medical, dental, vision, life and disa

Flexible Spending Account

Health Savings Account

Employee Assistance Program

Paid vacation

Paid holidays

Employee discount

Merit-based wage increases

Job summary

1-800-FLOWERS.COM, INC is seeking an Assistant Supervisor to lead the Shipping Department, coordinating daily operations and workforce management. You will help ensure orders are processed accurately, on time, and safely, while upholding quality standards.

The role supports supervision of ~40 staff and up to 300 temporary workers during peak periods, with a focus on safety, efficiency, and continuous training. Lifting up to 50 pounds is required.

Qualifications

• Ability to multitask and prioritize in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to read, write, and speak English.
• Experience in a shipping or distribution environment.

Responsibilities

• Monitor department workflow to ensure timely and accurate delivery of customer orders.
• Assist in planning, organizing, and coordinating daily shipping operations.
• Support supervision of employees directly or through team leads, including training, performance management, and development.
• Coordinate carrier pickup schedules and ensure alignment with shipping timelines.
• Assist in managing employee performance, including onboarding new hires and ensuring ongoing training is up to date.
• Support the planning and execution of department activities in a safe and organized work environment in compliance with company policies and procedures.
• Oversee incoming stock and supplies for the department.
• Ensure compliance with quality standards, including housekeeping and cleanliness of work areas.
• Operate department-specific equipment as needed.
• Assist in diagnosing and resolving operational issues in a timely manner.
• Support a high-volume shipping operation that may run 24/7 during peak periods.
• Demonstrate flexibility to support various shifts as needed.
• Support supervision of approximately 40 employees during non-peak periods and up to 300 temporary employees during peak seasons.

Skills

Multitasking

Communication

English proficiency

Shipping experience

Job description

The Assistant Supervisor provides leadership support to the Shipping Department by assisting in the coordination of daily operations, workforce management, and overall department performance. This role plays a key part in ensuring customer orders are processed and shipped accurately, efficiently, and on time while maintaining quality, safety, and operational standards.

Duties and Responsibilities

• Monitor department workflow to ensure timely and accurate delivery of customer orders
• Assist in planning, organizing, and coordinating daily shipping operations
• Support supervision of employees directly or through team leads, including training, performance management, and development
• Coordinate carrier pickup schedules and ensure alignment with shipping timelines
• Assist in managing employee performance, including onboarding new hires and ensuring ongoing training is up to date
• Support the planning and execution of department activities in a safe and organized work environment in compliance with company policies and procedures
• Oversee incoming stock and supplies for the department
• Ensure compliance with quality standards, including housekeeping and cleanliness of work areas
• Operate department-specific equipment as needed
• Assist in diagnosing and resolving operational issues in a timely manner
• Support a high-volume shipping operation that may run 24/7 during peak periods
• Demonstrate flexibility to support various shifts as needed
• Support supervision of approximately 40 employees during non-peak periods and up to 300 temporary employees during peak seasons
• Perform additional duties as assigned

Requirements

Skills & Qualifications

• Ability to multitask and prioritize in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to read, write, and speak English
• Experience in a shipping or distribution environment

Requirements

• Ability to lift up to 50 pounds throughout the day
• Minimum of 1 year of related experience and/or training, or equivalent combination of education and experience

The expected salary range for this position is $19.00-$23.00 hourly. The actual compensation will be determined by experience and other factors permitted by the law.

Benefits for this location include*:

• Medical, dental, vision, life and disability insurance for the associate and family (if applicable)
• Flexible Spending Account
• Health Savings Account
• Mental health resources/ Employee Assistance Program
• 80 hours of paid vacation time (accrued on an hourly basis)
• 9 paid holidays
• 30% employee discount across our family of brands
• Potential eligibility for annual merit-based wage increase, if applicable

*Exact benefit terms, conditions and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time.

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