Assistant Supervisor - Mechanical Engraving

1-800-FLOWERS.COM, INC.; Burr Ridge (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

1-800-FLOWERS.COM, INC. is seeking an Assistant Supervisor to support the Department Supervisor in our production warehouse, ensuring efficient, high-quality gift fulfillment for customers.

On the 1st shift (6:30 AM–3:00 PM), you will monitor department performance, assist with training, and help maintain safety, attendance, and punctuality while driving continuous improvements in output and accuracy. You will work closely with production staff to address express orders, inspect materials, and

Qualifications

• High school diploma, GED, or equivalent.
• Minimum of 1 year of related experience and/or training.

Responsibilities

• Monitor daily department efficiencies using reports, calculations, and tracking data
• Inspect and distribute picked materials to production lines and personnel
• Continuously monitor order backlog, with a focus on express orders
• Operate department-specific production equipment as needed
• Ensure equipment settings are accurate and aligned with production needs
• Guide and support POC’s and production staff to meet required output levels
• Perform routine maintenance and assist in diagnosing and repairing equipment issues
• Report safety concerns, policy violations, and quality issues to the Department Supervisor
• Assist with training, onboarding, and staff adjustments
• Promote a positive work environment with high morale and performance expectations
• Maintain strong attendance and punctuality
• Perform additional department-specific tasks as assigned by the Supervisor

Skills

Leadership

Supervision

Quality focus

Education

High school diploma or GED

Job description

Position Summary

The Production departments create personalized gifts for our customers. The Assistant Supervisor supports the Department Supervisor in a production warehouse environment to ensure a consistent, efficient, and high-quality product is delivered to meet customer expectations.

Assistant Supervisor

The Production departments create personalized gifts for our customers. The Assistant Supervisor supports the Department Supervisor in a production warehouse environment to ensure a consistent, efficient, and high-quality product is delivered to meet customer expectations.

Shift

1st Shift Between: 6:30 AM-3:00 PM

Peak schedule may vary based on business needs

Duties And Responsibilities

• Monitor daily department efficiencies using reports, calculations, and tracking data
• Inspect and distribute picked materials to production lines and personnel
• Continuously monitor order backlog, with a focus on express orders
• Operate department-specific production equipment as needed
• Ensure equipment settings are accurate and aligned with production needs
• Guide and support POC’s and production staff to meet required output levels
• Perform routine maintenance and assist in diagnosing and repairing equipment issues
• Report safety concerns, policy violations, and quality issues to the Department Supervisor
• Assist with training, onboarding, and staff adjustments
• Promote a positive work environment with high morale and performance expectations
• Maintain strong attendance and punctuality
• Perform additional department-specific tasks as assigned by the Supervisor

Education & Experience

• High school diploma, GED, or equivalent required
• Minimum of 1 year of related experience and/or training, or equivalent combination of education and experience

Work Environment & Expectations

• Must be able to stand or sit for extended periods (8+ hours)
• Strong attendance, punctuality, and reliability required