Assistant Store Manager - Wellesley

Caffé Nero; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Fun work environment

Paid time off

Training and development

Free coffee and food on shift

Staff discount program

Job summary

A premium coffee shop in Boston is looking for a dedicated Shift Leader to assist the Store Manager in achieving business goals. The ideal candidate will create an exceptional customer service environment and lead the team to success while having fun. The role includes motivating staff, managing store operations in the manager's absence, and ensuring excellent service standards. A background in management and a passion for coffee are preferred. Competitive salary and great benefits offered.

Qualifications

• Prior Shift Leader or Assistant Manager experience required.
• Ability to create an exceptional Customer Service environment.
• Demonstrated proficiency in scheduling, ordering, inventory systems.
• Motivating and inspiring your team to perform at their best.
• Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.

Responsibilities

• Support Store Manager in key business objectives.
• Deliver friendly and fast service.
• Run the store in the absence of the Store Manager.
• Manage the business.
• Run the store in the absence of the Store Manager.
• Has fun!

Skills

Customer Service

Recruitment and team development

Motivating team

Proficiency in computer software systems

Lifting up to 70 pounds

Recruitment

Motivation

Tools

Scheduling software

Inventory management systems

Point of sale systems

Job description

One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.

About Us

Competitive salary!
Fun work environment!
Great operating hours that support a work life balance (no late nights)!
Paid time off and training!
Open opportunities to develop!
Three Holidays: Thanksgiving, Christmas, Your Birthday!
Rich benefits!
Free coffee and food on shift!
Staff discount program!
Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.

Build and retain a great team

Offer friendly service and excellent speed of service and queue management

Provide 1st class standards

Manage the business

The critical role we play is by delivering a World Class Brand through:

Being a Custodian of the Caffè Nero Culture
Being a Brand Ambassador
Being a Business Manager

What You Bring

Prior Shift Leader or Assistant Manager experience

• Creating an exceptional Customer Service environment
• Recruitment and team development, creating an environment of community and collective success
• Achievement of planned business and financial targets
• Motivating and inspiring your team to perform at their best
• Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager
• Performs any additional store tasks, as needed
• Has fun!
• Ability to move or lift up to 70 pounds
• Standing on your feet for the majority of the shift
• Job Type: Full-time

Details

Location:

Salary: Based on experience

Closes:

Closes: December 31st, 2026

Reference:

Reference: asm-wellesley

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Location

Wellesley

339 Washington Street
Wellesley
Boston
Massachusetts
MA 02481