Assistant Store Manager - Jamaica Plain

Caffé Nero; Boston (MA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Fun work environment

Paid time off

Free coffee and food on shift

Staff discount program

Three Holidays: Thanksgiving,Christmas

Rich benefits

Free coffee and food on shift

Staff discount program

Job summary

A popular coffee company in Boston is seeking a full-time Shift Leader to support the Store Manager and lead a great team. The candidate will be responsible for delivering exceptional customer service, managing the store in the absence of the Store Manager, and motivating team members. Candidates should have prior experience in a leadership role, enthusiasm for coffee, and a commitment to creating a positive work environment. This role offers competitive salary, training, and great benefits.

Qualifications

• Prior Shift Leader or Assistant Manager experience.
• Ability to motivate and inspire your team.
• Proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Motivating and inspiring your team to perform at their best.
• Proficiency in computer software systems for scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager.
• Performs any additional store tasks as needed.

Responsibilities

• Support the Store Manager in business achievements.
• Build and retain a great team.
• Offer friendly service and manage queues.
• Deliver first-class standards.
• Run the store in the absence of the Store Manager.
• Be a Brand Ambassador and a Business Manager.

Skills

Customer Service

Team Leadership

Motivation

Computer Software Proficiency

Scheduling/software

Store operations

In absence of manager

Physical stamina

Tools

Scheduling software

Job description

Overview

One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.

About Us

• Competitive salary!
• Fun work environment!
• Great operating hours that support a work life balance (no late nights)!
• Paid time off and training!
• Open opportunities to develop!
• Three Holidays: Thanksgiving, Christmas, Your Birthday!
• Rich benefits!
• Free coffee and food on shift!
• Staff discount program!
• Role Summary: To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business.

• Build and retain a great team
• Offer friendly service and excellent speed of service and queue management
• Provide 1st class standards
• Manage the business
• The critical role we play is by delivering a World Class Brand through:
• Being a Custodian of the Caffè Nero Culture
• Being a Brand Ambassador
• Being a Business Manager

What You Bring

Prior Shift Leader or Assistant Manager experience

• Creating an exceptional Customer Service environment
• Recruitment and team development, creating an environment of community and collective success
• Achievement of planned business and financial targets
• Motivating and inspiring your team to perform at their best
• Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc.
• Run the store in the absence of the Store Manager
• Performs any additional store tasks, as needed
• Has fun!
• Ability to move or lift up to 70 pounds
• Standing on your feet for the majority of the shift
• Job Type: Full-time

Details

Location:

Salary: Based on experience

Closes: December 31st, 2026

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