Assistant Store Manager: Vision Care & Team Growth

EssilorLuxottica; Santa Ana (CA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, is seeking an Assistant Manager in Santa Ana, CA to lead in the Store Manager's absence and act as a business owner within the marketplace. You will represent LensCrafters as the premier destination for vision care in the community and drive key performance metrics.

You will partner with the Store Manager to develop the team, provide feedback, execute visual directives, and maintain store appearance while ensuring excellent customer service and sales

Qualifications

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
• Supports store business plans to maximize sales & profit
• Partner with store manager to lead & develop team
• Delivers clear, constructive, timely feedback & partners with Store Manager on development
• Executes visual directives & maintains store appearance
• Maintains positive working relationship with doctors
• Promotes team compliance to all policies
• Performs administrative duties
• Works a flexible schedule, including nights & weekends

Skills

Management experience

Retail operations knowledge

Strong math skills

Cash register familiarity

English proficiency

Communication skills

Selling skills

Problem solving

Education

College degree or equivalent

Tools

Cash register

Computers

Calculators

Job description

LensCrafters, part of EssilorLuxottica, is seeking an Assistant Manager in Santa Ana, CA to lead in the Store Manager's absence and act as a business owner within the marketplace. You will represent LensCrafters as the premier destination for vision care in the community and drive key performance metrics.

You will partner with the Store Manager to develop the team, provide feedback, execute visual directives, and maintain store appearance while ensuring excellent customer service and sales