Assistant Manager - Flexible Optics Retail Leader

Luxottica; Santa Ana (CA); On-site; USD 49,000 - 76,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters in Santa Ana, CA seeks an Assistant Manager to lead in the absence of the Store Manager and drive core KPIs, including sales, conversion, traffic, and patient retention. You’ll partner with the Store Manager to coach staff, maintain store standards, and ensure excellent customer care.

The role requires strong leadership, English proficiency, and a track record in retail operations with effective problem solving. Equal opportunity employer with competitive rewards and benefits.

Qualifications

• High school graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs).
• Strong understanding of retail business translating to positive sales, business results & understanding the market.
• Supports store business plans to maximize sales & profit.
• Partner with store manager to lead & develop team.
• Delivers clear, constructive, timely feedback & partners with Store Manager on development.
• Executes visual directives & maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights & weekends.

Skills

Retail leadership

Sales skills

Customer service

Cash handling

English fluency

Problem solving

Team development

Education

High school diploma

College degree

Job description

LensCrafters in Santa Ana, CA seeks an Assistant Manager to lead in the absence of the Store Manager and drive core KPIs, including sales, conversion, traffic, and patient retention. You’ll partner with the Store Manager to coach staff, maintain store standards, and ensure excellent customer care.

The role requires strong leadership, English proficiency, and a track record in retail operations with effective problem solving. Equal opportunity employer with competitive rewards and benefits.