Vision Care Retail: Assistant Manager & Team Lead

LensCrafters; Santa Ana (CA); On-site; USD 30,000 - 51,000; Full time

Job summary

LensCrafters in California is seeking an Assistant Manager to lead the store in the absence of the Store Manager and to act as a business owner within the market. You will drive performance and deliver key KPIs while maintaining exceptional customer service.

The role requires a strong retail background, ability to manage teams, and flexibility to work evenings and weekends. This position is full-time and located in Santa Ana, CA, with comprehensive benefits as part of the LensCrafters total

Qualifications

• High School diploma or equivalent.
• 1+ year management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs).
• Partners with Store Manager to lead & develop team.
• Executes visual directives & maintains store appearance.
• Performs administrative duties.
• Works a flexible schedule, including nights & weekends.

Skills

Leadership

Communication

Customer service

Problem solving

Education

High school diploma

College degree or equivalent

Tools

Cash register

POS systems

Job description

LensCrafters in California is seeking an Assistant Manager to lead the store in the absence of the Store Manager and to act as a business owner within the market. You will drive performance and deliver key KPIs while maintaining exceptional customer service.

The role requires a strong retail background, ability to manage teams, and flexibility to work evenings and weekends. This position is full-time and located in Santa Ana, CA, with comprehensive benefits as part of the LensCrafters total