Assistant Store Manager, Store Operations & Leadership

DICK'S Sporting Goods, Inc.; Florida; On-site; USD 52,000 - 78,000; Full time

Job summary

DICK'S Sporting Goods in Florida is seeking an Assistant Store Manager of Operations to lead store execution in a fast-paced retail environment, focusing on efficiency, accuracy, and a seamless athlete experience. You will coach teammates, optimize processes, and ensure the store runs at a high level across front and back-of-house operations.

You will participate in planning, staffing, training, and performance reviews, driving adherence to policies and delivering exceptional customer

Qualifications

• High school diploma or equivalent.
• 1-3 years of experience.
• 1-3 years in retail management or customer-focused roles.

Responsibilities

• Collaborates with the Store Manager to contribute to developing and executing full-year business growth plans, including forecasting and planning 90+ days out; ensures operational strategies support long-term success and identifies opportunities in the store and validates key programs (e.g., BOPIS, ship-from-store).
• Directly manages a team of Captains (Supervisors) and indirectly manages broader store team through influence, coaching, and development; accountable for performance management and annual reviews.
• Upholds merchandising and presentation standards by ensuring compliant execution of floor sets, signage, price changes, inventory presentation, replenishment; promotes company programs and personalizes athlete experiences.
• Demonstrates ability to lead, train, and validate key training initiatives; ensures teammates are trained and equipped to deliver elevated experiences; develops plans with teammates.
• Partners with Store Manager on long-range staffing and payroll; oversees scheduling to align with budget goals and adapt to athlete traffic and sales trends.
• Hires and builds strong teams; develops targeted hiring strategies; responsible for hiring decisions for Captain/ Supervisor and hourly population; coaches on interviewing and team-building.
• Holds teammates accountable for meeting operational guidelines, brand standards, customer service expectations, and safety policies; maintains a welcoming environment for teammates and athletes.

Skills

1-3 years experience

Retail management experience

Customer-focused experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Florida is seeking an Assistant Store Manager of Operations to lead store execution in a fast-paced retail environment, focusing on efficiency, accuracy, and a seamless athlete experience. You will coach teammates, optimize processes, and ensure the store runs at a high level across front and back-of-house operations.

You will participate in planning, staffing, training, and performance reviews, driving adherence to policies and delivering exceptional customer