Assistant Store Manager - Soho

Brobston Group LLC; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Brobston Group LLC's Soho location is seeking an Assistant Store Manager to support the Store Manager in achieving sales and service targets while upholding store operations and customer experiences. You will lead, coach, and develop the store team, implement visual and operational standards, and work with training, HR, and support departments to meet objectives.

You will lead, coach, and develop the store team, implement visual and operational standards, and collaborate with training, HR, and

Qualifications

• Experience leading a professional store team to meet sales and service goals.
• Ability to establish weekly and monthly objectives for a team.
• Strong communication, in-person and written, with a client-focused approach.

Responsibilities

• Lead and develop a professional store team to meet sales and service goals.
• Establish and monitor weekly and monthly objectives for the team.
• Coach and motivate employees to provide high levels of clienteling and customer service.
• Ensure merchandise is displayed according to visual guidelines.
• Collaborate with training, HR, and store support departments to utilize resources.
• Perform other duties as assigned by the Store Manager.

Skills

Store Leadership

Coaching

Clienteling

Customer Service

Visual Merchandising

Job description

Overview

As Assistant Store Manager for the Soho location, you will support the Store Manager to achieve sales and service targets while maintaining store operations and delivering exceptional customer experiences. You will lead, coach, and develop the store team, implement visual and operational standards, and identify areas for improvement. The role requires collaboration with training, HR, and support departments to meet objectives.

Responsibilities

• Support Store Manager in leading and developing a professional store team to meet sales and service goals
• Establish and monitor weekly and monthly objectives for the team
• Coach and motivate employees to provide high levels of clienteling and customer service
• Ensure merchandise is properly and attractively displayed according to visual guidelines
• Collaborate with training, HR, and store support departments to utilize company resources
• Perform other duties as assigned by the Store Manager

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Strong leadership and coaching abilities
• Professional verbal and written communication skills
• Flexible availability, including nights, weekends, and holidays