Assistant Store Manager

brobstongroup.com - Jobboard; San Francisco (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking an Assistant Store Manager in San Francisco, California. The role involves supporting the Store Manager in driving sales and maintaining operational standards while leading a professional store team.

Ideal candidates should possess strong leadership, excellent customer service skills, and experience in management or hospitality. Flexibility in working hours is a requirement, and the position emphasizes team development and customer experience.

Qualifications

• Previous management experience in retail or related fields.
• Exceptional customer service and clienteling skills.
• Strong leadership skills with the ability to coach a team.
• Flexible availability including nights and weekends.

Responsibilities

• Support the Store Manager in achieving sales goals.
• Lead and develop the store team to meet objectives.
• Maintain high standards of customer service and merchandise presentation.
• Collaborate with support teams for staff training and development.

Skills

Management experience

Customer service skills

Leadership skills

Communication skills

Job description

Summary

The Assistant Store Manager will support the Store Manager in driving sales and service targets while maintaining operational standards. You will lead and develop a professional store team, identify areas for improvement, and help deliver an exceptional, personalized customer experience. This role requires strong leadership, coaching ability, and a focus on store presentation and team performance.

Responsibilities

• Support the Store Manager to lead and develop the store team to achieve company goals and individual objectives
• Collaborate with training teams to develop and maintain a gold-standard team
• Set and monitor weekly and monthly objectives for the team
• Ensure employees present professionally and deliver the highest level of customer service
• Maintain attractive merchandise presentation according to visual guidelines
• Work with store support departments to utilize company resources effectively
• Coordinate with Human Resources on policies, procedures, and development planning
• Perform other duties as assigned by the Store Manager

Requirements

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with the ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability, including nights, weekends, and holidays