Assistant Store Manager

Brobston Group LLC; Greenwich (CT); On-site; USD 52,000 - 72,000; Full time

Job summary

Brobston Group LLC is seeking an Assistant Store Manager in Greenwich, CT to support the Store Manager in achieving sales and service targets while improving store operations. You will help lead and develop the store team, maintain merchandising standards, and coordinate with HR.

The role requires hands-on retail leadership and flexibility for nights, weekends, and holidays. You will collaborate with training teams to set weekly and monthly objectives and ensure employees deliver a high level of

Qualifications

• Requires hands-on retail leadership with proven ability to lead and develop a team.
• Strong customer service focus and clienteling skills are essential.
• Professional verbal and written communication skills with flexibility for nights, weekends, and holidays.

Responsibilities

• Lead and develop a professional store team to achieve sales and service goals.
• Collaborate with training teams and set weekly/monthly objectives for the team.
• Ensure employees present professionally and deliver high levels of customer service.
• Maintain merchandising presentation per visual guidelines.
• Coordinate with support departments and HR on policies and development planning.
• Perform other duties as assigned by the Store Manager.

Skills

Leadership

Customer service

Communication

Coaching

Clienteling

Job description

Summary

The Assistant Store Manager supports the Store Manager in achieving sales and service targets and improving store operations to deliver excellent customer experiences. You will help lead and develop the store team, maintain merchandising and visual standards, and coordinate with support departments and HR. The role requires hands‑on retail leadership and flexibility for nights, weekends, and holidays.

Responsibilities

• Support Store Manager in leading and developing a professional store team to achieve sales and service goals
• Collaborate with training teams and establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver a high level of customer service and clienteling
• Maintain merchandise presentation according to visual guidelines
• Coordinate with store support departments and align with HR on policies, procedures, and development planning
• Perform other duties as assigned by the Store Manager

Requirements

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with the ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays