Assistant Store Manager - Retail Leadership & Growth

Carters Inc.; New York (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Product discount

Health benefits

Education program

Paid time off

Parental leave

Adoption assistance

Job summary

Carter’s Inc. in New York, NY is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll greet customers, introduce baby essentials, and support a welcoming, inclusive store culture.

You will manage scheduling, train and develop the team, monitor KPIs, and drive sales while upholding merchandising standards. The role requires leadership, excellent communication, and a commitment to Carter’s values.

Qualifications

• 1+ year retail or related management experience.
• Strong leadership and communication abilities.
• Proficient computer skills with Outlook and Excel.

Responsibilities

• Execute workforce management to keep a customer-focused sales floor.
• Welcome customers, explain product styles, features and benefits.
• Foster a safe, inclusive environment for staff and customers.
• Coach others to uphold service standards and omnichannel experience.
• Analyze business metrics and drive KPIs with the team.
• Assist Store Manager with recruiting, training and development.
• Plan and report on merchandising standards and promotions.
• Reduce loss through customer service and operational controls.

Skills

Leadership

Customer engagement

Communication

Retail management

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. in New York, NY is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll greet customers, introduce baby essentials, and support a welcoming, inclusive store culture.

You will manage scheduling, train and develop the team, monitor KPIs, and drive sales while upholding merchandising standards. The role requires leadership, excellent communication, and a commitment to Carter’s values.